EV Shoppers Have Range Questions That Dealers Can Answer

November 3, 2025

EV Shoppers Have Range Questions That Dealers Can Answer

Recurrent’s research team surveyed 300 in-market EV shoppers to understand what influences their trust, confidence, and readiness to buy.

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The results show a clear message to dealerships: transparency sells.

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1. Shoppers want to base decisions on real-world data.

When asked “How much do you trust advertised range (EPA rating)?”, shoppers said:

  • 47% – Fully trust
  • 53% – Do not fully trust

In other words, half of EV shoppers still have lingering doubts about official range numbers, and want more personalized, real-world context before buying.

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When asked what would most increase their confidence in EV range:

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  • 69% want to understand how range changes with mileage
  • 64% want insight into how range changes as a car gets older
  • 58% want clarity on how manufacturers calculate and display range
  • 57% want to know how range changes in different weather

These are exactly the questions Recurrent answers through real-world data from more than 30,000 EVs and 1 billion miles on the road.

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2. EV-specific data is the path trust and purchase readiness.

In a related study, 46% of shoppers said EV-specific information made them trust the dealership more, while another 40% said it made them more ready to buy.

Shoppers who see detailed EV information trust both the car and the seller — accelerating purchase decisions and boosting engagement with your listings.

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What This Means for Dealers

EV shoppers don’t just want to browse, they want confidence.

Adding Recurrent’s range, battery, and charging insights to dealership listings helps to:

  • Stand out from generic inventory pages
  • Build confidence and credibility with EV shoppers
  • Convert curiosity into trust, and trust into sales