You may have heard about the rollout of 5G cellular networks from recent commercials and headlines. In addition to cellular connectivity changes and airline disruptions, the upcoming changes will impact many Recurrent customers and a lot of EV drivers around the world.  

The introduction of new technology, like 5G, is often paired with the sunsetting of older technology. In this case, it comes with a loss of support for 3G, which many older EVs rely on for connected services, including location services, remote starts, and emergency voice assistance. 

What’s happening to vehicles with 3G modems?

Cellular carriers – AT&T, Verizon, and others – have announced that they will stop supporting most 3G services after February of 2022, which will affect many EVs made between 2012 and 2018. 

Some manufacturers, like BMW and Tesla, have offered cellular radio upgrades to extend compatibility. This upgrade is a physical swap of the cellular module in the vehicle; cellular upgrades are not something that manufacturers can perform with over-the-air (OTA) software updates.

Will 3G vehicles still receive Recurrent reports? 

Once your vehicle’s connection is turned off, Recurrent will no longer be able to create monthly battery reports for you. That’s the bad news. 

The good news is that we have developed an alternative solution you may wish to explore, called one-time reports. These reports don’t automatically arrive in your inbox each month, but they can be created as often as you wish. After you follow a short set of instructions to capture data from the dashboard and upload a photo to verify your entry, reports are sent to you in minutes. You can still get insights on range, temperature impact, and more from these reports. 

Which specific vehicles will be affected?

It’s difficult to make a definitive list because there are lots of factors. If you drive one of the models listed below however, there is a good chance that your car will be impacted. We also recommend checking with your dealer or looking for communication from the vehicle manufacturer if you have questions about whether you are impacted or if you are eligible for an upgrade.

  • Cadillac ELR (2014-2016)
  • Chevrolet Spark (2014 and earlier)
  • Chevrolet Volt (2014 and earlier)
  • Chrysler Pacifica (2017)
  • BMW (2016 and earlier)
  • Ford CMAX Energi
  • Ford Focus EV
  • Ford Fusion
  • Hyundai Sonata Plug-in Hybrid (2017)
  • Nissan (2011-2015)
  • Tesla Model S (June 2015 and earlier)
  • VW e-Golf

If you own one of these vehicles and have questions about losing your reports, please send us a message so we can help you. We might not be able to answer every question, but we will try to help as best as we can and find ways for you to continue receiving Recurrent reports.